This website and all domain names are a trading style of Soccer Direct FC Ltd.

Price Beater

Our price beater guarantee is based on www.soccerdirectfc.co.uk matching or beating any nationally advertised and published price for an identical product that we also have in stock and available for sale.

The product must be in stock at the retailer concerned and be available to be purchased by any person or club with immediate delivery and not subject to any special promotional offer.

We will ask for a copy of your quotation and we will then visit the web site and confirm that these goods are clearly advertised and available at the quoted prices on their web site and adhere strictly to our Price Beater guarantee. This offer excludes any form of personalisation or delivery charges.

The full retail trading address must be shown on the web site concerned and they must be authorised sellers of the brands concerned. This offer is made by soccerdirectfc.co.uk in all good faith and we will always try and ensure that we offer the best deal possible.

The Price Beater offer is subject to the prevailing trading conditions and at times may be withdrawn due to stock availability and/or other conditions beyond our control. 

Deliveries

Soccerdirect fc ltd are committed to despatching your order as quickly as possible, ordinarily no order should take more than two weeks to be delivered. In cases where the lead-time overruns two weeks it will be because of stock shortages at our suppliers. If we have the goods in our possession at the time of order we can usually despatch same day if the order is placed A.M.

NO ORDERS WILL LEAVE US UNTIL PAYMENT IS MADE IN FULL.

Orders can be paid by cheque, postal order or by Telephone using your Debit or Credit card (Please do not send cash). All cheques must be cleared prior to despatch. Cheques should be made payable to – ‘Soccerdirect fc ltd’.

After Care

Once a garment has been printed it must be washed according to manufacturers instructions.

(Never: tumble dry, iron, or dry clean).

Look after your kit

Please be aware that the garments we sell may be used in muddy and or dirty conditions, a good tip is to rinse soiled garments in cold water prior to washing. We cannot guarantee that stains such as mud and grass will completely disappear but rinsing will help.

Avoid using cleaners that contain chlorine bleach or similar chemicals.

We do not advise the use of fabric conditioners as these breakdown any transfers etc that have been applied, however socks will benefit from the use of fabric conditioners.

Do not leave the garments folded and damp.

Do not overfill the washing machine.

Neither the manufacturer nor ourselves will accept liability for staining or discolouring caused by elements foreign to the materials used by the manufacturer.

Damages sizing & shortages

All orders need to be confirmed by e-mail or fax. Verbal orders will be accepted at the customers own risk. When ordering by any method please make sure the sales team at soccerdirect fc ltd are aware of the age group of your team.

We will endeavour to complete the order to the customers satisfaction, but will not be held responsible for any mistakes that occur from a verbal order, we will fax or e-mail the order to the customer, prior to processing to enable the customer to verify that all the order details are correct, any mistakes on the paper work should be notified to Soccer Direct fc ltd as soon as possible by e-mail or fax. Soccerdirect fc ltd will advise the customer on sizes. But the final sizes ordered will be solely at the customers own risk.

Any shortages must be notified to soccerdirect fc ltd within 48 hours of delivery.

Refunds will be made for all items returned (at customers expense) which are unused, not damaged, still in the original packaging, still have any labels or tickets on them within 14 days of receiving them. (This does not affect your statutory rights). No product that has been printed and therefore personalised will be accepted for return under any circumstances.

There is a strict no returns policy on all clearance items.

Any damaged goods must be notified to soccerdirect fc ltd within 48 hours of delivery.

All goods that are returned are the customer’s responsibility.

Any losses in transit will be at the risk of the customer. 

A fee of £10.00 will be applied to all returned orders in respect of administration.

A restocking charge of 15% of the original cost of the goods will be applied to all returned goods.

No returns will be accepted without prior authorisation from soccerdirect fc ltd.

Any goods that are returned will need to be supported by paperwork containing customer’s details, including phone number and written explanation for return of said goods.

Badges transfers etc

We will to the best of our ability, endeavour to replicate the closest possible match to all artwork files supplied to soccerdirect fc ltd, by the customer. However we will not accept any responsibility for colour variations on the final print, please be aware due to transfers etc being heat applied to different colour garments colour variations may occur.

Soccerdirect fc ltd will match to pantone colours supplied wherever possible, but on occasion we may have to print as near as the procedure will allow to an exact pantone match. Any digital proofs will be readily made available free of charge at the customers request prior to printing.

Transfers, badges, etc. Will be positioned on the garment to the customer’s instruction.

Where no particular position has been requested by the customer. We at soccerdirect fc ltd will use our own discretion as to positions of transfers on to garments.

Samples policy

Samples provided must be returned within 14 days.

Samples must be returned in original condition and packaging, all swing tags must still be present and attached

Conditions of sale

Soccerdirect fc ltd will make every effort to process the customers order as quickly as possible.

If any orders are delayed, soccerdirect fc ltd will attend to them as soon as the situation, is brought to our attention. But please be aware that in scenarios where the order is held up due to stock issues at our suppliers these issues are out of our control.

All goods offered for sale by soccerdirect fc ltd are of excellent manufacturing quality, however any quality issues the customer may have will be brought to our supplier’s attention as soon as possible, the goods will be returned to our suppliers for inspection and their decision will be final.

We will reserve the right not to process any order until payment has been received in full. Once payment has been received the order will be deemed to be in contract status and every possible endeavour will be made to make sure all delivery times are adhered to.

International Orders

If goods are being delivered outside of the EU we will remove any VAT (Value Added Tax ) applied at the prevailing rate by the UK government to goods purchased. Once the package reaches its destination country any customs or import duties levied by the government of the destination country must be borne by the recipient.

Soccer Direct accept no liability for any additional charges levied by the government of the recipient country. By placing an order on our website the customer acknowledges the recipient accepts liability for any charges applied by their government ( including, but not limited to taxes,duties,holding fees ).

Soccer Direct has no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country and are subject to change. Soccer Direct would advise each customer to contact their local customs office for further information prior to placing any order.

Furthermore, Soccer Direct will also not be liable for any further costs incurred as a result of customers refusing to pay the applicable customs charges and will charge accordingly for any charges incurred by Soccer Direct as a result of the recipient’s refusal to pay the applicable charge levied by Customs.

Customers outside the UK should be aware Soccer Direct will take payment in Sterling; any conversion shown on the website to USD or Euro is purely a guide calculated at that days exchange rate, however your bank or card issuer may not offer the same rate. Soccer Direct will not be liable for any further charges your card issuer may levy.

Prices

Unfortunately, all prices are liable to increases which are out of our control. Should the cost of your order differ from that quoted, we will contact you either by telephone, letter or e-mail to request further instructions from yourself.

VAT

All prices on our website are inclusive of VAT at the current rate of 20% unless otherwise stated. Certain items may be exempt from VAT. Exempt or non VAT items are not necessarily identified separately. If you are VAT registered and intend to reclaim the VAT you will require a comprehensive VAT receipt which will, of course, categorise all items. Please contact us if a VAT receipt is required.

 

Opening Hours

Our office/ customer support/ order lines are open Monday to Saturday from 0900 hours to 1700 hours UK local time – the website is open 24 hours, 7 days a week:

The office and customer support lines are closed on all Bank Holiday Monday’s, Christmas Day, Boxing Day and New Years Day.

Please be aware that when orders placed using the online shop will be processed for despatch during the next working day. Customers should make allowances for this when calculating delivery dates.

General

These terms and conditions do not affect your consumer statutory rights.

Phishing

‘Phishing’ is where fraudsters send you emails or texts, often appearing to be from your bank or a company you are dealing with, asking you to reply with your security information or to pay a balance into an alternative account, where they can then access your details. We will never change our bank details mid-way through a transaction. If you get an email like this please contact us immediately by telephone and do not pay us..

Malware

Other emails and texts trick you into downloading malicious software (malware) that helps fraudsters get hold of your details and your money. The messages look like they’re from legitimate organisations and give a plausible story to try to trick you into clicking a link, downloading something or opening an attachment.

Security tips

Protect your computer and mobile devices with the most up-to-date security software.

Keep your important files backed up off your network.

Be wary of opening attachments or links in emails or texts you’re not expecting or are unsure about.

Never share any security information in response to an email or text or on a site accessed via a link in an email or text.

Emails and texts from Soccer Direct FC

We may text or call you to confirm a transaction or contact you by email from time to time with useful advice and information about products and services, but we’ll…

  • Never email or text you asking you to verify your account or security details
  • Never email, text or call to ask you for your card details, PINs, PINsentry codes or passwords
  • Never call you to tell you how to respond to a confirmation text message

If you’ve received a suspicious email that claims to be from us, please forward it to team@soccerdirectfc.co.uk and then delete the email immediately.

Limitation Of Liability

The Web site is provided to you on an “as is” and “as available” basis without any warranty being given in relation to the Web site including (but not limited to) implied warranties of non-infringement, compatibility, security, accuracy or any implied warranty arising from course of dealing or usage or trade.

We make no warranty that the Web site will meet your requirements or will be uninterrupted, timely, or error-free, that defects will be corrected or that the site or the server(s) that makes it available are free of viruses or bugs.

We will not be responsible or liable to you for any loss of material uploaded or transmitted through the Web site

We will not be liable in contract, tort, negligence, for pre-contract or other representations (other than fraudulent or negligent representations) or otherwise out of or in connection with these Terms & Conditions of Use for: · any economic loss (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or · any special or indirect losses whatsoever.

Indemnity

By use of this Website you agree to fully indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including legal fees, arising out of any breach of these Terms & Conditions of Use by you or other liabilities arising out of your use of the Web site

Severance

Each provision of these Terms & Conditions of Use shall be construed separately and independently of each other and the validity of any one part shall not affect the validity of any other part.

 

Law

These Terms & Conditions of Use shall be governed by the laws of England and you agree to submit to the exclusive jurisdiction of the English court.

All errors and omissions are excepted.

A contract between Soccer Direct Fc Ltd and the Customer begins when the Goods have been despatched – obvious computer errors in pricing will not be Honoured.

PLEASE NOTE: PRICES AND PROMOTIONS MAY BE CHANGED WITHOUT NOTICE.

ALL ITEMS ARE OFFERED FOR SALE ON A GOOD FAITH BASIS. NO WARRANTY IS GIVEN THAT GOODS ARE IN STOCK OR AVAILABLE AND THIS MUST BE CHECKED BY SUBMITTING THE ORDER.

ANY CONTRACT BETWEEN THE COMPANY AND CUSTOMER DOES NOT COMMENCE UNTIL THE GOODS HAVE BEEN ORDERED AND PAID FOR.

ALL GOODS ARE AS DESCRIBED BUT CUSTOMERS ARE REMINDED THAT, DUE TO THE REPRODUCTIVE PROPERTIES OF THE INTERNET AND BROWSERS, THERE MAY

BE SLIGHT VARIANCES TO COLOURS ON SCREEN.

TITLE OF GOODS DOES NOT PASS TO THE PURCHASER UNTIL FULL PAYMENT IS MADE.

 

Soccer Direct FC Ltd is a Company Registered in England. The Principle trading and Registered Office is:-

Soccer Direct Fc ltd,

Head Office,

10, Birdcage Walk,

Dudley,

West Midlands,

DY2 7AE.

Company registration number 4845049. VAT number 819202543.